Description of the service  plN 123 free of charge : Mockup

4 Ways to Contact PLN Call Center Number   Based on The Issue

The existence of a   PLN call center  number makes it  easier for  residents  to contact  the  state’s power company when they want to file a complaint or ask questions about the facilities it provides.   As the name suggests,  this company is managed by the state so that all the electrical energy of the country is taken care of by the company.

Because it  has a great responsibility  when it comes to  electricity,  of course,  this company  needs to be more active in providing a satisfactory service for loyal customers. One of them is to provide  the  easiest way for consumers when they want to contact them directly through a call center.

The Phone number of the Pln call center  that can be contacted is 123.   With this  number, every consumer can find  information and complain about all the issues related to their electrical services.   Therefore, to clarify what are the problems that can be opposed to this number, you should see the explanation here.

 Description of the service  plN 123 free of charge

Almost all Indonesians certainly   cannot  be separated from the services of  this electricity company. Because everyone needs electricity to make ends meet.  Therefore, in order to provide  convenience to consumers, a phone number has been created that can be used by anyone.

As stated earlier, the phone number service is provided in order to maintain the  quality and  satisfaction of  Indonesian citizens.   With the increasing number of electricity users, this forces this  electricity company   to  be better prepared to improve its quality.

When quality decreases, many customers automatically use  solar energy.  Therefore, the presence of pln call center  facilities  is expected so that customers feel satisfied with all the services provided.   What’s interesting is that you can use the service for 24 hours.

Thus, the service is completely  unlimited and free  of  charge  in order to maintain  the  satisfaction of  customers who want to ask  questions or even complain about the lack of facilities of this company.   Thanks to this service, consumers can also  order certain installations directly.

For example, you want to replace the power supply, install new and temporary connections, or even just report some disruption.   Not only you, thanks to this connection, customers can also know the electricity bill every month without having to go to the official office.

Examples of electrical disturbancesthat can be reported to the PLN call center

Speaking of examples of interference, there is actually no limit to complaints for consumers who want to report their issues to PLN. Because of course, every problem caused by electricity greatly  affects  the  daily  activities of the community, especially at night.   Here is an example of a problem that can be presented:

  1. Power outage is one of the most disturbing types of problems. This light failure problem may have occurred because the  power source was lost from the central machine.   So this means that  consumers have no electrical energy and possibly a light off.
  2. Overvoltage is also the most annoying electrical problem as it  can increase the voltage up to 2 times  its  original size.   The cause of this problem usually occurs as a result of a lightning strike so that the tension is disturbed.
  3. When you encounter SAG power issues, you can contact the PLN call center directly as this issue cannot be underestimated.   When this problem occurs when the voltage is high or even the voltage drops to 80%, you should report it.   This interference occurs because you are using electricity beyond its power.
  4. One of the most common but rare problems is overvoltage and undervoltage.   Although it does not cause the lights to turn off,  unfortunately, this problem can actually cause ongoing problems.   That is, the  electronic equipment of the house is quickly damaged.
  5. Another electrical problem  that can be  transmitted is the  noise of the power line.   That is, when the electric wave has problems because of many things.   For example, because the  electrical installation process is not suitable, there is radio frequency interference and lightning strikes at the same time.

How to contact the PLN call center

There are many issues that can be reported to the PLN service at  once. So you no longer have  to worry if you encounter electrical problems at home or elsewhere.   Thus, you can contact the company online, and then various types of problems are  immediately solved.   Here’s how to contact the call center:

  1. To contact the head office, you can dial 123. This method has proven   effective in helping to overcome electricity problems at  home  before using the   services of an electrician at a high cost. So, just forward the complaint, and then the PLN officer   immediately jumped to the scene of the problem.   This service is available 24 hours a day.
  2. In addition to going through the 123 number, you can also use the area code to contact the PLN call center.   The trick is to add the  code of the region where you live and followed by the number 123. This method proved to be faster to  manipulate directly than  simply pressing the 123
  3. All electrical problems and complaints can also be resolved by contacting PLN via an email   You can contact them via or check directly through the official website at   This is where every problem will be solved quickly.
  4. Another way to contact this company is directly through its social media. So there are many ways to communicate with this company. One of them is via Facebook and Twitter.  All review suggestions can be transmitted directly through the @pln_123 or PLN 123.

Benefits of PLN Call Center Services

Thanks to the call center facilities provided by this Crown corporation, it certainly offers many benefits to all customers and employees.   That is why this service is considered the best solution to quickly solve all electrical problems.   Here are the advantages!

  1. The presence of the latter service makes all the facilities of this company even more centralized. Because by dialing phone number  1, all customers can contact the PLN central office directly to submit  a complaint or when they want to add facilities.  service at home.
  2. Because the system is centralized, this makes this PLN call center more integrated with its services.   This means that this company is more modern because anyone can contact their official contacts  directly  non-stop without having to pay credit at once. So there are no  class  restrictions here because everything is served.
  3. With the latter service, it is easier for all customers  to  meet their needs without having to leave the house.   What’s interesting is that anyone can access the facility without credit. Thus, anyone who wants to ask for help directly does not have to think about the cost of contacting him because  everything is free.

Looking at the above explanation  ,  it  can be concluded that all current electrical problems can be overcome more easily and conveniently.   Only by phone and by pressing the PLN 123  call center  free of  charge, all electrical problems can be solved immediately at any time without stopping.

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