Advantages of Using the Honor Service Center When the Phone Is Damaged
The honor service center is very useful for mobile phone users. By going to him, the damage to the phone can be repaired until it returns to its original state. This is obviously advantageous considering that the smartphones themselves are very prone to damage. This happens because its use is done every day.
Honor itself is one of the popular brands in Indonesia. In fact, the honor is still affiliated with Huawei. With the existence of honor, it is hoped that the spread of his mobile phone will be better. This is a dual market strategy that has been proven by several large and successful companies. There are many honor-issued products.
In addition to mobile phones, this company also releases laptops and various accessories. If the product is damaged, be sure to arrive at the honor service center. Don’t come to the usual place of repair. There are several advantages that an official service center has and is not owned by other places.
Advantages When Choosing a Service Center
The first advantage lies in the technician he will manage. When it comes to an ordinary repair site, the technician who handles it usually arranges something on its own. Although often qualified, self-taught learning increases the possibility of errors. This is obviously detrimental to you as a consumer.
Different things are felt when you come to the center of the honor service. All registered technicians have their own licences. With this, the quality of workmanship is indisputable. The standards owned by professional technicians are factory standards. With it, the quality of the product will return to the way it was first purchased.
Telephone security is also maintained when official services are used. Complaints in this case are often felt by consumers when it comes to ordinary repair points. This is because, there are often cases where the parts of the mobile phone that are served are even replaced with outdated parts of the phone.
This makes its performance after the service even slows down. Different things are felt when you come to the center of the honor service. There is a principle from technicians where consumers need to get the best service. With it, phone security always takes precedence in order to get back to the way it first came.
This security is also more guaranteed by the existence of a warranty. The warranty itself is indeed an official feature that is given honor to its users. With a guarantee, any damage that arises can be claimed directly to the service center. Of course, there is a time limit for warranty.
Furthermore, the guarantee does not apply if the damage is caused by personal negligence. The guarantee may be requested only if the fault occurs as a result of the technician’s error in making repairs. Although rarely used, this warranty feature makes it easier for consumers to get the best service.
The Advantages Don’t Stop There
Another advantage of the Honor Service center is also seen in the components provided. In Indonesia, two types of components are well known on the market. The first type is the ori component. This is the official component of the plant. Using it makes the phone back to the way it used to be.
Honor also provides this type of component in its service center. However, there is also a second type of component that is local. A local component is a type of component that is not made by the manufacturer. Although it is similar at first glance, the performance will not be the same. The most obvious example will appear on the ori and local LCD.
Unlike the lcd ori, the local LCD will feel different when worn and smoked by hand. The difference also applies to other components. In addition, there will be no problems such as an unavailable stock of components. In a service center, this can happen.
But even if that happens, the honor service center of one city with another city cooperated with each other. With it, spare parts will be imported from other cities so that repairs can be made. Another advantage is also seen in terms of fees. Some people often complain about different rates between one repair site and another.
This is possible considering that there are no rules for the repair site in determining the price. Different things are felt when you come to an official service center. The price is always the same so that consumers get a definite price. The price similarity applies to each region in Indonesia.
With it, the service can be done anywhere at the same price. The fee is also provided with a detailed explanation. Therefore, you do not feel suspicious and are afraid of being deceived or damaged by the outlet.
Stages When It Comes to Service Center
If you already know the advantages of the honor service center, be sure to arrive at the official service location if the product is damaged. When you come first, take the queue number first. stores are usually full on holidays. Therefore, come on a normal day if you want to wait in line for more time.
Wait until the queue number is called. If you have been called, come to CS and deliver the complaints experienced by mobile. From there, CS will ask you some questions related to the complaint. This question is intended to allow an estimate of prices. This is because, CS immediately notifies the estimated repair price.
After knowing the repair price, you are free to want to continue the repair or not. If it’s not because you feel it’s better to buy a new phone, you can leave the outlet directly. But if repairs are yet to be made, CS will provide a form to complete.
The form contains personal data from the consumer. Inside is also a personal number so that the service centre can still contact if the repair process cannot be done quickly. Thereafter, the CS shall notify the estimated time for completion of the repair process.
From there, wait for the repairs to be completed. The honor service center will call you if the repair is indeed successful. After that, customers can pay for the repair fee and go home with the repaired gadget. In fact, there are several conditions where other damage is found on the phone.
This usually happens when the technician is making repairs. When this happens, you will be reminded and explained about the last price that needs to be paid. This condition often occurs because the damage to the phone cannot be fully detected unless a technician has been checked.
VIP Service Also Available to Users
There are several types of services that can be obtained when it comes to service centers. The most special service itself is called the VIP service. The VIP service at the honor service center is divided into three. The first service is called VIP Service Gold. This applies to some phones such as the Honor 4C and G8.
Next, there is also VIP Service Platinum. The class of mobile phones for this service is even higher. This service itself is intended for users of Huawei P8. In this service, LCD repair has a warranty of up to 3 months.
In fact, the warranty applies to personal errors such as breaking down due to a fall. The latest service is called VIP Diamond service. It is intended for Mate S users. Even when it comes to stores, Diamond VIP service customers will take precedence.
Make sure you always get to the official outlet when the gadget is damaged. With it, the condition of the gadget returns to its original state and the unwanted things do not happen. For the Honor brand itself, let’s honor service centers that have spread across Indonesia.